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Privacy

The Data Protection (Privacy) Notice below relates to use of the SHSK Society Network (shshsociety.org.uk) and data stored on the School's Alumnae/Development Office database. To read the School's Data Protection (Privacy) Notice, please click here.

Data Protection (Privacy) Notice

St Helen and St Katharine maintains a database of alumnae and former staff in order to stay in touch with our community and keep you updated about events and services for Old Girls, the activities of the School, Old Girls’ news and opportunities to get involved with the School such as in the careers programme or to support our fundraising initiatives.
 
Some of our database (but not all) choose to join our online community by registering on this website and creating an online profile. In both instances (individuals with offline database records and individuals with online profiles), we collect and store personal information (or “data”) about you. We are committed to protecting and respecting your privacy and this Policy sets out what information we collect about you, where and how we use (“process”) it.
 
We may change this Policy from time to time. If we make any significant changes we will advertise this on the website or contact you directly with the information. Please check this page occasionally to make sure you are happy with any changes.
 
If you have any questions about this Policy or concerning your personal information, please contact the Compliance Administrator at data@shsk.org.uk.
 
For the purposes of the General Data Protection Regulations (GDPR) and any subsequent UK legislation covering data protection, the Data Controller is The School of St Helen and St Katharine Trust.

What type of personal information we collect
 
The information we have about you depends on where we collect it, but may include:
 

  • First name
  • Last name
  • Email
  • Address
  • Photographs
  • Gender
  • Date of birth
  • Family relationships
  • Years at St Helen and St Katharine
  • Higher education and work details
  • Participation in our events, emails, competitions, surveys and other activities
  • Donations made to St Helen and St Katharine
  • Geo-location data (your geographical location based on your IP address)
  • Log-ins and activity on the website
  • A record of payments made via the website (but we do not store your credit/ debit card details as these are processed securely externally by a third-party payment provider) which could include event tickets or online donations
  • Consent options and communication preferences
  • Content (such as announcements, stories, photos, documents, comments, events, jobs) that you post on this website or provide to us by other means

 Where we collect information from
 
We collect personal information when you:
 

  • visit this website
  • create or update your online profile
  • post content on to this website or other websites and social media sites managed by St Helen and St Katharine
  • take part in an event
  • attend a meeting with us and provide us with information
  • contact us in any way including online, email, phone, SMS, social media or post
  • leave St Helen and St Katharine and we transfer some basic details about you from the main School database to our alumnae database (name, joining and leaving years, mailing address), and add any other information that you have given us on your Leavers’ Form (email address and Facebook name)

 How we use your information
 
We will use your personal information in a number of ways, always with a legal basis for processing your data. These may include:
 

  • providing you with the information or updates that you have asked for
  • sending you communications (with your consent if required) that may be of interest, including invites to events, newsletters and fundraising campaigns
  • delivering our obligations under any contract between us
  • seeking your views on the services or activities we carry out, so that we can make improvements
  • updating our database records and ensuring we know how you prefer to be contacted
  • analysing your engagement with our website and other content to help us improve our services for you
  • organising reunion events, professional networking events, Kate Scheme mentoring programme and careers events.

 Our legal basis for processing your information
 
The use of your information for the purposes set out above is lawful because one or more of the following applies:
 

  • you have given us your consent for the information to be used
  • it is necessary for us to hold and use your information to carry out our obligations under a contract entered into with you
  • it is necessary for our legitimate interests to hold and use your information and we are not impacting your privacy by doing so

Updating your consent preferences
 
If you have an online profile on this website you can update your consent options by logging-in and clicking on “My Settings” in your profile.  Scroll down to find your ‘Consent options’ where you will see a list of consents and the options “opt-in”, “opt-out” and “unspecified”.
 
Via ‘My Settings’ you can also choose to hide your profile from Google, limit access to your profile so that it is only viewable to your connections and adjust some of the automatic notifications that you receive from this website.  Please note that your name (but not full profile) may appear in various places around the community website, such as a ‘Recent Joiners’ box and in ‘Search’ results irrespective of the privacy settings you have selected. 
 
If we are using consent as our legal basis for processing your data, we must have an explicit “opt-in” from you for this specific type of processing.
 
If we are using legitimate interests as our legal basis for processing your data, we will process your data responsibly in a way that you would reasonably expect, and you can opt-out at any stage.
 
If you click ‘unsubscribe’ at the bottom of one of our emails sent you will be automatically opted-out of these types of email communications in the future.
 
If you want to contact us about your consent preferences please contact the Alumnae Services Manager by telephone/ email on 01235 546494 or oldgirls@shsk.org.uk

How we keep your information safe
 
We understand the importance of keeping your personal information secure and take appropriate steps to safeguard it.
 
Your data is stored on a dedicated, secure cloud server hosted by Amazon Web Services (AWS) in the EU and managed by our website provider, ToucanTech.  Industry standard firewalls, anti-virus, encryption and back-up methods are in place, as well as strict data handling protocols.
 
We always ensure only authorised persons have access to your information, which means only our approved employees and contractors, and that everyone who has access is appropriately trained in data management.  
 
If you have an online profile for this website you are responsible for keeping your login details (email and password) confidential and we ask that you do not share your password with anyone.
 
No data transmission over the internet can be guaranteed to be completely secure. So, whilst we strive to safeguard your information, we cannot guarantee the security of any information you provide online and you do this at your own risk.

Who has access to your information?

  • Third parties who provide services for us, for example the mailing house which distributes the Old Girls’ Newsletter or volunteer alumnae organising reunions. We select our third-party service providers with care. We provide these third parties with the information that is necessary to provide the service and we will have an agreement in place that requires them to operate with the same care over data protection as we do
     
  • Third parties if we run an event in conjunction with them. We will let you know how your data is used when you register for any event
     
  • Web hosting, email hosting, analytics and search engine providers that enable us to run our community database and improve our website and its use
     
  • Third parties in connection with restructuring or reorganisation of our operations, for example if we merge with another business. In such event, we will take steps to ensure your privacy rights will be protected by the third party

Other than this, we will not share your information with other organisations without your consent.

Keeping your information up to date
 
Please would you let us know if your contact details change. Online members can update your details directly by logging-in to the website and clicking on ‘My Settings’ under your profile.  You can also update your details by contacting us at oldgirls@shsk.org.uk

Cookies

A cookie is a small file of letters and numbers that is transferred from our website to the hard drive of your computer upon your use of our website.

We use cookies to ensure that our website is able to function efficiently and effectively, and to distinguish you from other users of our website, amongst other reasons. This helps us to enhance your experience when browsing our website and allows us to improve our site. You consent to our cookies if you continue to use our website.

We use the following cookies:

Strictly necessary cookies: these are cookies that are required for the operation of our website. They are essential for ensuring that you experience a continuous and unified experience across the website, and do not lose the ability to utilise various features and functionality. They include, for example, cookies that enable you to log into secure areas of our website, and to complete editable fields across multiple pages.

Performance cookies: these cookies allow us to better understand how visitors use our website, including how visitors move around our website and which pages are viewed most frequently. The information collected by these cookies does not personally identify any visitor. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: these cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region). These cookies cannot track your activities on other websites.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Type

Cookie Name

Purpose
Session Cookie PHPSESSID This cookie is used for session management. It is used as temporary management while you navigate the website and is deleted once the session is over/browser is closed
Session Cookie shsksociety_PyroCMS

Used to remember you as you travel from page to page in a single session (without leaving the website) in order to provide a continuous and unified experience.

Functionality Cookie

Google Captcha – various, including: NID, AND, 1P_JAR 7 consent

These cookies are used by Google Captcha on pages / forms where enabled and are used to identify if the user is real or a programmed bot.
Functionality Cookie Stripe - various These cookies are used by Stripe to help process payments on the website.
Analytics Cookie Google Analytics - various These cookies send data to Google regarding traffic (what pages are being viewed on the site, etc).

You are able to control cookies through your browser settings on your web browser. It is possible, for example, to block cookies by activating a setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) our website (or parts of our website) may not work. For more information on managing and deleting cookies, visit www.allaboutcookies.org

How long we keep your information for
 
We will hold your personal information for as long as it is necessary for the relevant activity.
 
Where we rely on your consent to contact you by email for direct marketing purposes, we will treat your consent as lasting only for as long as it is reasonable to do so.
 
If you ask us to stop contacting you, we will keep a record of your contact details and limited information needed to ensure we comply with your request. If you ask us to remove your personal data from our database we will delete all the information we hold out apart from your name and the dates that you attended St Helen and St Katharine and archive your record in our database.
 
Your rights
 
You have the right to request details of how we use your personal information through making a subject access request.  Such requests have to be made in writing by contacting data@shsk.org.uk
 
You also have the following rights:

  • to request rectification of information that is inaccurate or out of date;
  • to erasure of your information (the “right to be forgotten”);
  • to restrict the way in which we are dealing with and using your information;
  • to request that your information be provided to you in a format that is secure and suitable for re-use (the “right to portability”);
  • in relation to automated decision making and profiling.

All of these rights are subject to certain safeguards and limits or exemptions.  To exercise any of these rights, you should contact data@shsk.org.uk at the above address.
 
If an individual believes that the School has not complied with this notice or acted otherwise than in accordance with Data Protection Law, they should utilise the School complaints or grievance procedure and should also notify the Compliance Administrator. The School can also make a referral to, or lodge a complaint with the Information Commissioner’s Office (ICO), although the ICO recommends that steps are taken to resolve the matter with the School before involving the regulator.
 
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This Policy was last reviewed in March 2021.

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